Products and Services - End Consumer

Call Centre Services
Loan Phones
Repair
Retail of Accessories
Retail of Merchandise
Swap - Accessories

Call Centre Services

To undertake
(i) the handling of enquiries (general, service, product, functional);
(ii) marketing campaigns (telemarketing, direct marketing) and surveys on behalf of our clients; as well as
(iii) help end-users to trouble-shoot and resolve their problems over the phone.

Loan Phones

To provide temporary loan phones.

Repair

To provide services such as technical repair, software upgrade, cosmetic/mechanical parts/components replacement with appropriate tests.

Retail of Accessories

To retail original phone accessories such as batteries, chargers, headsets, etc.

Retail of Merchandise

To retail merchandise such as t-shirts, key-chains, caps, mugs, etc.

Swap - Accessories

To replace faulty accessories (e.g. battery, charger, car-kit, head set) within the pre-defined warranty period and within warranty condition.